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Questions about Housey, answered

Everything people ask us, in one place, including the ones with awkward answers. If a question here is out of date or wrong, that is a bug and worth telling us about.

Getting started

What is Housey?

A shared board for one house search. You save the listings you are looking at from wherever you find them, keep what you thought while you were standing in the house, and compare them later without trying to remember which house was which. Your realtor, your partner and anybody else you invite work on the same board.

What does Housey cost?

Housey is free while it is in beta. There are no paid plans today. If that changes we will say so here first.

Do I need a realtor to use it?

No. A board works on its own from the first save, and most people start one before they have chosen who to work with. Inviting a realtor later changes nothing about what is already on it.

Does Housey work on my phone?

Yes. Housey runs in your mobile browser on iOS and Android and there is nothing to download. Open the board link you were sent and everything works, which matters most on the one day you are standing in a hallway trying to remember what the last house cost.

How do I sign in?

With a Google account. It is the only sign-in method today, which keeps us from storing a password for you at all.

Saving listings

How does the browser extension work?

Install the Chrome extension, open a listing on a site it knows, and one click puts it on your board with its address, price, photographs and details already filled in. It works on 13 listing sites, including Realtor.ca, Zolo, Zoocasa, Condos.ca, Royal LePage, RE/MAX.

What if the site I use is not one of those?

Add the house to the board yourself and fill in what you know. A card typed by hand behaves exactly like a saved one: it moves through the same lanes, takes the same notes and appears in the same comparisons.

What gets saved when I save a listing?

The address, the asking price, the photographs, the basic facts such as bedrooms, bathrooms and parking, and a link back to where it came from.

What happens when a listing is taken down?

Your card stays as it was. The details and photographs were saved to your board when you saved it, so the card survives the listing being removed, although the link back to the original will stop working.

The board

What is actually on a board?

Columns for where a house is in your search, starting at Considering and To View, and a card for each house. Open a card and you get its photographs, its facts, your notes and the documents attached to it.

Can I have more than one board?

Yes. A board is one search, so a separate one for a different city, a different budget or a different person is the normal way to use it, and each has its own members.

Where do my own notes go?

On the card, where you will find them again next to the photographs of the house you wrote them about. What you write is yours: the board distinguishes between a private note and something shared with everybody on it.

How do I compare two houses?

Put them side by side and read the facts and your own notes in the same columns. The point of comparing in Housey rather than in your head is that what you thought at the viewing is still attached to the house you thought it about.

Can I plan a day of viewings?

Yes. Pick the houses you want to see, and Housey puts them in an order with the travel between them worked out, so a Saturday of viewings is one plan rather than six calendar entries.

Can I keep documents on the board?

Yes. Inspection reports, status certificates, floor plans and anything else worth keeping can be attached, so the paperwork for a house is on the house rather than in an email thread.

Your realtor, your family

How do I invite my realtor or my family?

Send an invitation from the board. You choose what each person can do when you invite them, and you can change it afterwards.

What can my realtor see?

The board you invited them to, and on it what has been shared rather than what you kept private. Your private notes stay yours. Nobody sees a board they were not invited to.

Does everybody need an account?

Yes. Anybody you invite signs in with Google to open the board, which is what keeps a forwarded link from becoming a way into your search.

I am a realtor. Can I use this with more than one client?

Yes. A realtor account gets its own view across every board they have been invited to, so a working week is one screen rather than a folder per family.

Privacy and your data

How do you protect my privacy and data?

Your data travels encrypted and is stored in Google Firebase. We do not sell it and we do not use it for advertising. What you keep private stays private, and you decide what the people on your board can see.

Who owns my data?

You do. The notes, the ratings, the documents and the houses on your board are yours, and Housey holds them on your behalf.

How do I get a copy of my data, or have it deleted?

Email us and we do it. There is no self-serve delete button yet, which we would rather say plainly than imply otherwise: the request is handled by a person, and the privacy page sets out what is removed and what cannot be, such as a message somebody else already has.

Is this MLS data?

No. Housey keeps what you saved from a public listing page and what you wrote yourself. It is not a feed from the MLS and it is not a source of truth about a property, so anything that matters should be confirmed with your realtor and the listing itself.

Support

What kind of support do you offer?

Email us and you reach the person who builds Housey. It is a small project, so replies are personal rather than instant.

Housey is in beta. What does that mean?

That it is being worked on in the open. It is used for real house searches today, and things change from week to week. If something breaks, telling us is the fastest way to have it fixed.